How It Works
From your first lab draw to your first shipment to your fifth check-in, the path is the same: real data, real clinicians, real follow-through.
The journey
Everyone moves through the same five steps. Your plan decides what is included along the way.
You start with an intake. It covers your goals, your medical history, current medications, lifestyle, what you've tried before, and what you're hoping to change. This isn't a 60-second form. It's the foundation everything else is built on.
For testosterone-related therapy, bloodwork comes first: we send you to a lab in our network for a comprehensive panel, results come back within a few days, and they guide dosing and ongoing safety monitoring. For other medications, and for coaching-only members, labs are optional. What you pay for labs depends on your plan (see pricing below).
A licensed physician reviews your intake and your bloodwork. Depending on your plan, you'll either receive a written care plan for review or schedule a video consultation to discuss it together. Either way, a real human with credentials makes the call. We don't use AI to write prescriptions.
After review, you receive your first shipment. Medication, if prescribed, comes from our partner compounding pharmacy. Coaching begins with your assigned coach. Both arrive with clear instructions and a plan for the first 30 days.
You stay connected to your coach between visits. How often depends on your plan: Foundation is async messaging plus a monthly check-in, and Performance adds weekly coaching with a monthly video call. Your protocol gets adjusted based on how you're responding. If you are on testosterone-related therapy, retesting on a schedule is part of ongoing safety monitoring, and what that costs depends on your plan.
“Most telehealth shows you the medication. We show you the numbers underneath.”
What's different
For testosterone therapy and related protocols, we require bloodwork before prescribing and for ongoing safety monitoring, because adjusting hormones without data is unsafe. Most telehealth companies skip this step; we will not. For other medications, labs are optional. What you pay is tier-aware, with comprehensive labs available as a paid add-on.
No checkbox-based prescribing, no AI-generated treatment plans. Every patient is reviewed by one of our licensed physicians.
Your coach is included in every plan. Async messaging means you can ask a question at 9pm on a Tuesday and not wait for business hours. On Performance and Concierge you also get weekly coaching with a monthly video call.
For testosterone-related therapy, we retest your bloodwork on a schedule and adjust your protocol based on what your numbers actually show, not what you guess they show. How often you retest, and what it costs, depends on your plan.
We won't promise you'll lose a specific amount of weight in a specific number of days. No honest healthcare provider can. Your body is not a calculator and your results will depend on your biology, your adherence, and a hundred other variables we can't see from here.
What we will promise is the program itself. Real intake, real lab work, real clinical oversight, real medication when appropriate, and real coaching whose cadence depends on your plan. You can cancel anytime. Medication that's already shipped can't be returned for safety reasons, but you'll never be locked into a contract.
We're trying to build the rare healthcare company that earns trust by saying less, not more.
Honest answers
Pricing
There are three memberships, and coaching and licensed clinician oversight run through all of them.
Foundation is $199 a month: async coaching with a monthly check-in, and prescription access. Labs are an add-on at $229 per quarter, required when you are on testosterone-related therapy.
Performance is $279 a month: everything in Foundation, plus weekly coaching with a monthly video call, licensed clinician review and protocol design, a free supply kit every other month, and free shipping on two shipments a year, with comprehensive labs available as an add-on.
Concierge is $999 a month, capped at 30 members: everything in Performance, plus comprehensive labs available as an add-on, free shipping on all orders, free supply kits, and direct access to our lead clinician with a custom protocol reviewed regularly.
If your clinician prescribes medication, those costs are based on what is prescribed and shown to you before anything ships. No surprise charges inside the program. Cancel anytime.
Foundation and Performance are available now. Concierge is coming soon, capped at 30 members.
See our plans